The gripe treatment that targets the cause. Colix Infant Drops work on both breast milk and formula by aiding the digestion of lactose and preventing gas build-up.
How Colix helps
Colix Infant Drops contain a purified lactase enzyme that breaks the milk sugar lactose down into two easily-digested sugars, glucose and galactose. Not all babies produce enough lactase to digest lactose with ease. Undigested lactose is broken down by bacteria in the colon, producing hydrogen gas that causes the bloating and pain referred to as colic. Colix is used as a supplement to support and assist the digestion of lactose in breast milk and formula.
Click here for product information (Ingredients, Dosage and Directions)
Complementary medicine (D34.5 Enzymes). This unregistered medicine has not been evaluated by SAHPRA for its quality, safety or intended use. Keep out of reach of children.
Breastfeeding: Express about 10 ml of breast milk (or use 10 ml water) into a container, add 2 drops of Colix, administer to baby with a spoon, then breastfeed as normal.
Infant formula: Make up formula as per instructions, add 2 drops of Colix per 90 ml of warm formula, allow to stand for 30 minutes shaking occasionally, then feed as normal.
Colix may be administered before each and every feed. Enzymes are destroyed by excessive heat – do not add to milk that is too hot or too cold.
Deliveries
Delivery is free on all orders over R450.00 and accordingly, if your Order value is less than R450, the delivery fee will be will displayed when you checkout and recorded in your Order confirmation and invoice, which will be emailed to You.
Delivery of Your Order will be made 3 to 10 business days from the date that your Order confirmation is sent to you, except during sales and/or special events, such as Black Friday or Cyber Monday, when delivery may take up to 21 business days. We do not guarantee that Your Order will be dispatched or delivered on any particular date and time.
Your Order will only be delivered to a valid address in South Africa, on business days between 08h00 and 17H00 and You, or the person accepting delivery on your behalf, may be requested to produce identification, when accepting the delivery of Your Order.
Two attempts will be made to deliver Your Order and should you fail, refuse or neglect to be available and accept the Order after 2 attempts, you may be liable for additional delivery charges or We may elect to cancel Your Order, in which event We will refund You the full transaction value less delivery charges already incurred and a reasonable administration charge.
Tracking Your Order
Within 48 hours of your Order having been shipped, you will receive an email confirmation containing your shipping details, a tracking number and a link to track your Order.
When your Order is delivered, You must inspect the Products and be satisfied that the Products conform to the quality and quantity You ordered and are free from any defects. You are not able to return any Products to Us with the courier and if you wish to return the Products, You must follow the returns procedure, as contained in our Online Returns Terms and Conditions.
Order Assistance
If you require assistance with your Order or have made a mistake with your Order, please contact us on 031 579 1216 or fran@keynotehealth.co.za for assistance.
Return & Refund policy
Keynote Health
We at Keynote Health are committed to your satisfaction with our products. We understand that sometimes a product may not meet your expectations, and we have outlined below our returns and refunds policy to ensure a seamless process for you to return a product if you are dissatisfied.
1. Eligibility for Returns
To be eligible for a return and full refund, please ensure that:
The product was purchased in the last 14 days.
The product is in its original packaging, unused, and in the same condition that you received it.
You have the receipt or proof of purchase.
2. Process for Returns
To initiate a return, please follow these steps:
Contact us at fran@keynotehealth.co.za to inform us of your intention to return the product. Please include your receipt or proof of purchase in your communication.
Once your return is accepted, we will provide you with instructions on how to send back the product. Please note that the customer is responsible for the return shipping costs unless the product is defective or damaged.
Pack the item securely and include the original receipt or proof of purchase with the return package.
3. Refunds
Upon receiving your returned item and inspecting the condition of your item, we will process your refund. If your return is approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days, depending on your card issuer’s policies.
4. Defective or Damaged Products
If you receive a defective or damaged product, please contact us immediately at fran@keynotehealth.co.za with details of the product and the defect or damage. We will promptly arrange for the return and replacement of the product or a full refund.
5. Questions
If you have any questions concerning our returns and refunds policy, please contact us at: info@keynotehealth.co.za
Plastic dropper bottle containing 5 ml of clear to light-brown liquid. Store at or below 25 °C and refrigerate after opening.
Complementary medicine (D34.5 Enzymes). This unregistered medicine has not been evaluated by SAHPRA for its quality, safety or intended use. Keep out of reach of children.
faq
How do I use Colix with breast milk?
Express about 10 ml of breast milk (or use 10 ml of water) into a container, add 2 drops of Colix, and give it to your baby with a spoon — then breastfeed as normal.
How do I use Colix with formula?
Make up the formula as usual, add 2 drops of Colix per 90 ml of warm formula, allow it to stand for about 30 minutes (shaking occasionally), then feed as normal.
How often can I give it?
Colix may be given before each and every feed.
Why does the milk need to be warm — not hot or cold?
Enzymes are destroyed by excessive heat, so Colix works best in warm milk. Don't add it to milk that's too hot or too cold, or the lactase enzyme won't work properly.
Can I give Colix and still breastfeed normally?
Yes. Colix is designed to work alongside normal feeding - you add it before the feed and then breastfeed or bottle-feed your baby as usual.
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